1-800-752-1017 Int’l: +1 (828) 210-4754
Place your order with confidence, our online ordering process is simple & secure.
PLI maintains a strong “Customer First” philosophy that drives every aspect of our operation, from first contact to production and from delivery of your order to follow-up.
Orders begin with our customer-care team, which is the largest in the industry. Your representative manages your order every step of the way, ensuring your complete satisfaction. They can also advise you on advertising and other sponsorship opportunities that will help you better target your audience while minimizing costs.
Clients who take advantage of our warehousing capabilities can have stock products available to ship within 24 hours. But if you’re seeking a custom product, you can either submit completed artwork to us, or take advantage of our full-service graphics department, which will create products that drive your marketing messages. Templates for our most common products are also available online. To expedite orders, PLI uses an online proofing system for sign-off on custom orders.
Products are produced on state-of-the-art equipment in our 65,000 square-foot facility in Asheville, NC. We have adopted the Six Sigma program for quality control, with a system of checks in place throughout production to ensure you receive the best product possible, and we also hold G7 certification for color control. All products pass through our quality assurance department, which performs inspections based on statistical samples or 100% inspection, depending on the job.
PLI uses FedEx as its primary carrier, and since we’re one of FedEx’s largest customers by volume in the region, we receive a substantial discount that’s passed along to the customer.
