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Letter from the Chairman of the Board, Bill Miller
Today, the successful acquisition of PSA marks another milestone moment in PLI’s history. One cannot help but reflect on our past as we take yet another major leap forward into our future.
PLI, Inc. was started twenty-eight years ago by an Asheville, North Carolina retiree, who sold plastic keycards for a new, innovative lock system from his basement office. Today, with the purchase of PSA, PLI is a $175,000,000 sales and manufacturing company employing over 1,000 people with production plants in North Carolina, Nevada, Missouri, and Illinois.
Despite nearly two decades of economic headwinds, which has closed or relocated thousands of American factories and eliminated millions of manufacturing jobs, PLI has experienced nearly a twenty percent compounded rate of growth year over year. Credit for such an exceptional performance by a non-tech company during this era goes first to Mark Goldberg, who for fifteen years as General Manager had the vision, determination, and work ethic to withstand many early challenges to build the foundation of a solid, successful company. And then to Peter Krauss as CSMO and now current CEO and President, who has been the driving force in expanding and diversifying the company’s product mix into gift, loyalty and membership cards. In addition, he has negotiated long term hospitality contracts, identified, then negotiated three game changing acquisitions—all of which have propelled the company to its current position as the dominant industry leader.
As Peter has said many times, “Being the biggest is a lofty goal more easily achieved than being the best.” I have no doubt we are and will continue to outpace the economy, outpace our industry, and be the best at everything we do. As we look towards the future, I urge you to follow his lead, work as a team and stay focused on the bright future ahead of our company.
William Miller
Chairman of the Board
Recent
PLI teams in Las Vegas and Asheville celebrated Halloween with creative costumes, exciting contests, and plenty of spooky fun. From clever disguises to frightfully fun creations, employees brought their Halloween spirit to life while competing for gift card prizes and making unforgettable memories together.
2 Nov 2026
Meet Amanda Godoy Pacheco, our November Employee Spotlight at PLI's LV1 location. Since 2015, Amanda has demonstrated dedication to quality, accuracy, teamwork, and customer satisfaction.
1 Nov 2026
Meet Vanessa Jones, our November Employee Spotlight at PLI's LV2 location. Her dedication to supporting coworkers, meeting deadlines, and demonstrating integrity and innovation makes her a valued member of the PLI team.
1 Nov 2026
Meet Neil Grant, our November Employee Spotlight at PLI's Asheville location. Neil's passion for learning, teamwork, problem-solving, and taking on complex challenges makes him a valued part of the PLI team.
1 Nov 2026
Valentine's Day gift cards usually appear in stores a few weeks before February 14th, but the programs behind them take shape much earlier. Designs, finishes, packaging and displays all need to come together before the selling season begins.
19 Oct 2026
Gift card fraud continues to challenge brands and retailers, making security and tamper prevention an important part of today’s gift card programs. At this year’s RGCA in Denver, PLI brought a new solution to the conversation with the debut of PLISeal™.
13 Oct 2026
The gift card industry came together in Denver for the RGCA Forum, bringing brands, retailers and industry partners together to explore the trends, challenges and opportunities shaping the future of gift cards.
13 Oct 2026
This month, we're recognizing Ricardo Herrera as our Employee Spotlight for the month of October at our LV2 location.Ricardo is motivated by helping his team improve, solving problems, and seeing the results of their hard work.
1 Oct 2026
Newsroom

PLI Scares Up Some Halloween Fun
PLI teams in Las Vegas and Asheville celebrated Halloween with creative costumes, exciting contests, and plenty of spooky fun. From clever disguises to frightfully fun creations, employees brought their Halloween spirit to life while competing for gift card prizes and making unforgettable memories together. | 2 Nov 2026

November Employee Spotlight: Amanda Godoy Pacheco | LV1
Meet Amanda Godoy Pacheco, our November Employee Spotlight at PLI's LV1 location. Since 2015, Amanda has demonstrated dedication to quality, accuracy, teamwork, and customer satisfaction. | 1 Nov 2026

November Employee Spotlight: Vanessa Jones | LV2
Meet Vanessa Jones, our November Employee Spotlight at PLI's LV2 location. Her dedication to supporting coworkers, meeting deadlines, and demonstrating integrity and innovation makes her a valued member of the PLI team. | 1 Nov 2026

November Employee Spotlight: Neil Grant | Asheville
Meet Neil Grant, our November Employee Spotlight at PLI's Asheville location. Neil's passion for learning, teamwork, problem-solving, and taking on complex challenges makes him a valued part of the PLI team. | 1 Nov 2026

PLISeal™ Makes Debut at 2026 RGCA Forum
Gift card fraud continues to challenge brands and retailers, making security and tamper prevention an important part of today’s gift card programs. At this year’s RGCA in Denver, PLI brought a new solution to the conversation with the debut of PLISeal™. | 13 Oct 2026

PLI Makes an Impact at the 2026 RGCA Forum
The gift card industry came together in Denver for the RGCA Forum, bringing brands, retailers and industry partners together to explore the trends, challenges and opportunities shaping the future of gift cards. | 13 Oct 2026

October Employee Spotlight: Ricardo Herrera | LV2
This month, we're recognizing Ricardo Herrera as our Employee Spotlight for the month of October at our LV2 location.Ricardo is motivated by helping his team improve, solving problems, and seeing the results of their hard work. | 1 Oct 2026

October Employee Spotlight: Joanna Valentin | LV1
PLI is proud to recognize Joanna Valentin as our Employee Spotlight for the month of October at our LV1 location. Jojo is motivated by her family and takes pride in knowing that her hard work helps provide for them. | 1 Oct 2026