USA & Canada: +1-800-752-1017
International : +1 828-210-4754
Letter from the Chairman of the Board, Bill Miller
Today, the successful acquisition of PSA marks another milestone moment in PLI’s history. One cannot help but reflect on our past as we take yet another major leap forward into our future.
PLI, Inc. was started twenty-eight years ago by an Asheville, North Carolina retiree, who sold plastic keycards for a new, innovative lock system from his basement office. Today, with the purchase of PSA, PLI is a $175,000,000 sales and manufacturing company employing over 1,000 people with production plants in North Carolina, Nevada, Missouri, and Illinois.
Despite nearly two decades of economic headwinds, which has closed or relocated thousands of American factories and eliminated millions of manufacturing jobs, PLI has experienced nearly a twenty percent compounded rate of growth year over year. Credit for such an exceptional performance by a non-tech company during this era goes first to Mark Goldberg, who for fifteen years as General Manager had the vision, determination, and work ethic to withstand many early challenges to build the foundation of a solid, successful company. And then to Peter Krauss as CSMO and now current CEO and President, who has been the driving force in expanding and diversifying the company’s product mix into gift, loyalty and membership cards. In addition, he has negotiated long term hospitality contracts, identified, then negotiated three game changing acquisitions—all of which have propelled the company to its current position as the dominant industry leader.
As Peter has said many times, “Being the biggest is a lofty goal more easily achieved than being the best.” I have no doubt we are and will continue to outpace the economy, outpace our industry, and be the best at everything we do. As we look towards the future, I urge you to follow his lead, work as a team and stay focused on the bright future ahead of our company.
William Miller
Chairman of the Board
Recent
LAS VEGAS, NV and ASHEVILLE, NC December 18, 2025 – The holiday season brought warmth and celebration to PLI’s Asheville and Las Vegas facilities as employees came together for this year’s Holiday Luncheon.
19 Dec 2025
As 2025 comes to a close, I want to thank each of you for the incredible effort you’ve put in this year. From expanding our capacity to investing in new technologies, we’ve made big strides forward—and none of it would have been possible without your hard work, teamwork, and dedication.
17 Dec 2025
The wait is over! Today marks the official launch of the PLI Hospitality Portal, designed to make your ordering experience faster, easier, and more intuitive than ever. Built with you in mind, the portal brings all your hospitality needs into one central location, making it simple to browse, order, and manage products like key cards, presentation folders, and more.
16 Dec 2025
At PLI Hospitality we know that smooth operations start with smart tools. That is why we are thrilled to introduce our new Hospitality Portal designed with you in mind. Launching December 15, 2025 this portal is set to transform the way your team orders, manages, and tracks your property’s products
8 Dec 2025
As the year comes to a close, we want to take a moment to express our heartfelt gratitude for your continued partnership. Your support has been instrumental in our success, and we’re truly thankful for the opportunity to work alongside you.
8 Dec 2025
At PLI we are always looking for ways to support the people who make hospitality exceptional. Hotel teams work hard every day to deliver seamless guest experiences and now we are preparing something that will support the work happening behind the scenes.
1 Dec 2025
As we enter the season of gratitude, I want to personally thank every one of you for the hard work, passion, and commitment you bring to PLI every day.
22 Nov 2025
LAS VEGAS, NV – November 20, 2025 – At PLI, Thanksgiving isn’t just a holiday on the calendar, it’s a moment to pause, gather, and celebrate the incredible people who keep our Las Vegas facilities running strong.
20 Nov 2025
Newsroom

Holiday Luncheon Brings Cheer to PLI
LAS VEGAS, NV and ASHEVILLE, NC December 18, 2025 – The holiday season brought warmth and celebration to PLI’s Asheville and Las Vegas facilities as employees came together for this year’s Holiday Luncheon. | 19 Dec 2025

A Holiday Message from our CEO
As 2025 comes to a close, I want to thank each of you for the incredible effort you’ve put in this year. From expanding our capacity to investing in new technologies, we’ve made big strides forward—and none of it would have been possible without your hard work, teamwork, and dedication. | 17 Dec 2025

The PLI Hospitality Portal Is Here: Your New Ordering Experience
The wait is over! Today marks the official launch of the PLI Hospitality Portal, designed to make your ordering experience faster, easier, and more intuitive than ever. Built with you in mind, the portal brings all your hospitality needs into one central location, making it simple to browse, order, and manage products like key cards, presentation folders, and more. | 16 Dec 2025

Introducing the PLI Hospitality Portal: The Experience You Deserve
At PLI Hospitality we know that smooth operations start with smart tools. That is why we are thrilled to introduce our new Hospitality Portal designed with you in mind. Launching December 15, 2025 this portal is set to transform the way your team orders, manages, and tracks your property’s products | 8 Dec 2025

A Holiday Message from the CEO to Our Partners
As the year comes to a close, we want to take a moment to express our heartfelt gratitude for your continued partnership. Your support has been instrumental in our success, and we’re truly thankful for the opportunity to work alongside you. | 8 Dec 2025

Something Big Is Coming to Hospitality on December 15
At PLI we are always looking for ways to support the people who make hospitality exceptional. Hotel teams work hard every day to deliver seamless guest experiences and now we are preparing something that will support the work happening behind the scenes. | 1 Dec 2025

A Thanksgiving Message from our CEO
As we enter the season of gratitude, I want to personally thank every one of you for the hard work, passion, and commitment you bring to PLI every day. | 22 Nov 2025

A Thanksgiving Feast to Remember
LAS VEGAS, NV – November 20, 2025 – At PLI, Thanksgiving isn’t just a holiday on the calendar, it’s a moment to pause, gather, and celebrate the incredible people who keep our Las Vegas facilities running strong. | 20 Nov 2025